Senior Analyst, Account Manager

Responsibilities

Summary
Demonstrates leadership in communicating business goals, programs, and processes for an area or business segment.  In this role, you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business goals.

Essential Functions
•    Provide assistance to assigned customers through the formulation and execution of strategies and plans that capitalize on the customer’s strengths as supplemented by Triumph products and services.
•    Data entry:  Enter purchase orders and ship product to various customers.   
•    Follows policies & procedures aligned w/Contracts Playbook & company delegations.
•    Build customer relationships with the assigned customer to guarantee great service.
•    Work closely with program managers to support their programs and customer’s needs.
•    Have technical ability to create spreadsheets, documentation, presentations, and system savvy to support customer needs.
•    Respond to all customer inquiries in a timely manner on the processing of customer orders, acknowledgements, Purchase Order amendments, and alteration notification.
•    Coordinate activities and establish individual sales strategies obtaining appropriate approvals for pricing, and delivery.
•    Assist with Flow Down process for customer contracts to ensure terms are aligned with company expectations prior to acceptance.
•    Clearly define and communicate problems as perceived by the customer.
•    Supports proposal activity as assigned including creation of compliance matrices and launching approval workflows.    
•    Manage quotation processes, working in conjunction with other teams, to provide timely responses to customers.
•    Manage source inspection scheduling and completion through close work with assembly inspection to satisfy Purchase Order requirements.
•    Develop and execute program presentations as required for both internal and external customers.
•    Communicate with customers on schedule and other issues on an on-going basis.
•    Maintain and revise scheduled delivery dates when required due to changes, material shortages, backlogs, or other interruptions.
•    Ensure all program related issues are properly communicated to the customer and management and provide corrective action and solutions to resolve such issues.
•    Manage Customer orderbooks, forecast, and management orders.  
•    Develop LOB (line of balance), or other meaningful data in support of customer’s request for schedule recovery.
•    Plan and schedule activities for assigned programs, utilizing the MRP/ERP system and advanced planning tools if available to ensure optimized production plans.
•    Monitor supply and demand misalignments including part shortages. Collaborate with appropriate resources to implement corrective actions to resolve issues.
•    Maintain knowledge of market trends, competitive actions, product needs, and customer base.     
•    Ability to self-start and understand the big picture as well as technical, budget and schedule issues at the detail level
•    May be required to perform other duties as requested, directed, or assigned.

Qualifications

Education and Experience
•    High school diploma or general education degree (GED); or equivalent required.
•    Bachelor's degree from an accredited four-year college or university and five (5) years contracts, program management, or related experience preferably in an aerospace environment with working knowledge of government (FAR 12/15) contracting experience or eight (8) years of equivalent related experience.
•    Knowledge of Microsoft operating systems and office products (including MS Project), IT degree a plus.
•    Able to work within a fast paced, changing, high energy environment.
•    Strong analytical, quantitative, and problem-solving skills.

Position Salary Range: $86,500 - $129,700/Annual.   Hiring range and position pay range may differ, commensurate with education, qualifications, and experience.