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Engineer, Mechanical 3

Location: 

Windsor, CT, US, 06095

Business Unit:  Systems and Support
Function:  Engineering

TRIUMPH designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, TRIUMPH is committed to quality, service and meeting the specialized needs of each customer.

TRIUMPH participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

We are rapidly growing and looking for people who feel rewarded by innovation, career growth, and making an impact all while working with state-of-the-art equipment on cutting-edge projects. If you're ready to be challenged, inspired, and supported as you pursue your professional best, we hope you'll explore a future with TRIUMPH. 

Responsibilities

We have an exciting opportunity for a mechanical Product Support Engineer (PSE) to join our Windsor, CT team.  The PSE provides engineering support to various areas the business from design/development to manufacturing and field service. The PSE will be a technical expert for assigned product lines and will support and direct engineering activities for those products.
 
This position comes with a considerable amount of 1-on-1 and team interaction, and requires the ability to interface with customers, suppliers, and associates at all levels of the organization. This key opening is an excellent steppingstone for an individual looking to make a growth move in their career and offers opportunities for advancement within the Triumph engineering organization. 

Coordinate specific aircraft program technical support activities including resolution of technical problems with in-service actuation systems products.  
* Represent Triumph technically at airline and aircraft OEM as well as MRO customers.  
* Foster good working relationships with customers, suppliers, and internal departments.
* Review and disposition non-conforming material.
* Troubleshoot and diagnose field return units and conduct root cause investigations.  
* Coordinate the resolution of in-service product technical problems and execute reliability improvements through concept development, design, and validation with response to customer inquiries for assigned program(s) in a timely manner.
* Coordinate cost estimates and respond to customers’ requests for quotation (design and/or requirements changes, product repair and upgrade, obsolescence, etc.). 
* Prepare for and present technical materials internally and to the customer.
* Be cognizant, or possess a general awareness of project scheduling and budgeting processes, and an understanding of project performance indices (EV, SPI, CPI, etc.).
* Preparation of component specifications, test plans, and test reports.  Lead and provide oversight of test activities (setup and conduct). 
* Coordinate development of Component Maintenance Manuals, Service Bulletins, Service Letters, and Product Deviations Authorizations.  Maintain field reliability data for assigned products.  
* Prepare and conduct product maintenance and overhaul training.  
* Provide technical support to suppliers, manufacturing, assembly/test, and MRO service centers. 
* Actively participate in new program design/development activities.
* Participate in continuous improvement and lean manufacturing events.

 

 

Qualifications

* A minimum of BSME, or equivalent technical/aerospace degree is required. 
* A minimum of 7 years mechanical and/or relevant experience in related field.  Experience in design, development, manufacturing, and assembly, a plus.
* Ability to read and interpret design drawings with a good understanding of geometric dimensioning and tolerancing.
* Hands-on troubleshooting and fault isolation skillset (scientific method), particularly with actuation or vane motor/fluid handling equipment.  Experience diagnosing root causes of failures, a plus.
* Self-motivated, dynamic, able to work independently with minimal guidance, and as part of a team.
* Ability to multi-task, execute cross-functional activities, and drive project milestones to completion, on time. 
* Must have excellent communication skills with a strong background of technical writing experience.
* Strong MS Office (Word, Excel, Project, PowerPoint, Outlook) skills are required.
* The ability and willingness to occasionally travel.

Our Vision:

As one team, we enable the safety and prosperity of the world.

Our Mission:

We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.

Our Values:

  1. Integrity – Do the right thing for our stakeholders.  We value safety, diversity, and respect.
  2. Teamwork – Win as One team-one company.  Solicit help and assist others.
  3. Continuous Improvement – Pursue zero defect quality.  Attack problems and relentlessly raise the bar.
  4. Innovation – Passion for growing the business.  Lead through ingenuity and entrepreneurship.
  5. Act with Velocity – Partner, anticipate and communicate.  Proactively solve problems.

 

Code of Conduct:

To perform the job successfully, an individual should demonstrate the TRIUMPH behaviors captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes.  All employees are expected to represent the values and maintain the standards contained in TRIUMPH’s Code of Conduct.

Environmental, Health, and Safety (EHS):

Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.

Additional Information:

Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Pursuant to International Traffic Arms Regulations (“ITAR”) and the Export Administration Regulations (“EAR”), applicants for SELECT US positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

U.S. applicants must be legally authorized to work in the United States without company sponsorship.

Please contact us if you require assistance in applying for TRIUMPH and we will provide reasonable accommodations via HRDepartment@triumphgroup.com.


Nearest Major Market: Hartford

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