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Supervisor, Quality Mgmt

Location:

West Hartford, CT, US, 06110-1328

Business Unit: Systems and Support

Function: Quality

TRIUMPH designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, TRIUMPH is committed to quality, service and meeting the specialized needs of each customer.

TRIUMPH participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

We are rapidly growing and looking for people who feel rewarded by innovation, career growth, and making an impact all while working with state-of-the-art equipment on cutting-edge projects. If you're ready to be challenged, inspired, and supported as you pursue your professional best, we hope you'll explore a future with TRIUMPH.

Position

We have an exciting opportunity for a Team Leader, Inspection to join our West Hartford, CT Team. The Inspector Team Lead will directly supervise 20+ quality/inspection employees working the in union manufacturing environment.

The Team Lead will schedule shift production work and hold the staff accountable for meeting deliverables while maintaining 100% product quality and ensuring a safe working environment. The Team Lead is responsible for supporting the effective implementation of the Business’s Quality Management System (QMS) within the local organizational unit. This role is the functional management representative responsible for compliance of products and processes used by the organizational unit internally (& possibly externally) in the production of aerospace products. This role will be the Voice of the Customer advocate within the Company.

Responsibilities

Supervises the daily activities of the functional Quality organization ensuring adequate resources are in in place to ensure compliance and cross training initiatives are happening to maximize the Quality staff. Interface with operations staff on Quality matters. Provide guidance and training on advance inspection methods and operation of Coordinate Measuring Machine (CMM).

Lead will also be responsible to:
•Hire, interview, train, schedule, plan, assign, and direct work.
•Address employee issues, takes appropriate action, rewarding and disciplining employees in accordance with Company policy.
•Troubleshoot, and resolve problems.
•Develop, recommend, and implement measures to improve product quality.
•Lead department initiatives to implement Continuous Improvements/Lean initiatives and quality improvements.
•Developing Root Cause and Corrective Action improvements to our processes.
•Drive a work environment of Increasing Safety Awareness, and supervise departmental Health & Safety Risk Assessments.

The Team Lead provides Quality leadership / guidance on relevant QMS matters as well as product compliance to the organization. Must possess the ability to properly balance good compliance practices with other business initiatives to avoid conflict and allow all objectives of the business to be satisfied. This role is the advocate for the VOC (voice of the customer), ensuring customer requirements are realized throughout the life cycle of the products and processes used within their organizational unit from development through product realization and support while in service.

Qualifications

In addition to the key responsibilities outlined above, the successful candidate will have the following knowledge, skills, and abilities.

•Bachelor’s degree in operations, engineering, business, or a technical field required.
•Minimum of 5 years of experience in a manufacturing environment. Experience may be substituted in lieu of education.
•Previous supervisor experience in a manufacturing facility is a requirement; union leadership experience is a plus.
•Functional Quality experience is desired. Programming and Operation of CMM strongly desired.
•Experience working with a QMS and application of measurement, analysis & CI tools.
•Demonstrated problem solving skills, RCCA.
•Strong business acumen coupled with mental aptitude and motivation to learn.
•Demonstrate initiative and advanced interpersonal skills in team problem solving situations, relationship building and aligning with business goals.
•CQE, AS9100 certification, AS13100 certification, Lean Practitioner, CQM/OE, PMP, Green belt,
•Familiarity with export controls regulations (ITAR/EAR) is a plus.
•Good interpersonal skills at all levels of the organization.
•Strong technical & analytical skills.
•Ability to multi-task and support Operations, (schedule, CI activities, etc.) while maintaining compliance to Quality requirements.
•Ability to work independently without significant oversight.
•Ability to balance multiple and sometimes conflicting business objectives.

Desired Knowledge, Skills & Abilities: The following knowledge, skills or abilities are not required but are highly desired to perform the team leader job function.

•MS Office or equivalent, Project Management tools experience is a plus.
•Policy Deployment experience.
•CMM Operation, PCDMIS software
•Manufacturing experience in precision machining environment

Benefits

•Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options)
•Healthcare spending accounts
•Paid parental leave
•Paid/flexible time off in addition to paid company holidays
•401(k) with company match
•Employee Stock Purchase Plan
•Disability and life insurance
•Incentives and performance-based rewards
•Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity

Our Vision:

As one team, we enable the safety and prosperity of the world.

Our Mission:

We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.

Our Values:

Integrity – Do the right thing for our stakeholders. We value safety, diversity, and respect.
Teamwork – Win as One team-one company. Solicit help and assist others.
Continuous Improvement – Pursue zero defect quality. Attack problems and relentlessly raise the bar.
Innovation – Passion for growing the business. Lead through ingenuity and entrepreneurship.
Act with Velocity – Partner, anticipate and communicate. Proactively solve problems.

Code of Conduct:

To perform the job successfully, an individual should demonstrate the TRIUMPH behaviors captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes. All employees are expected to represent the values and maintain the standards contained in TRIUMPH’s Code of Conduct.

Environmental, Health, and Safety (EHS):

Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.

Additional Information:

Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Pursuant to International Traffic Arms Regulations (“ITAR”) and the Export Administration Regulations (“EAR”), applicants for SELECT US positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

U.S. applicants must be legally authorized to work in the United States without company sponsorship.

Please contact us if you require assistance in applying for TRIUMPH and we will provide reasonable accommodations via HRDepartment@triumphgroup.com.

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