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Supervisor, Inspection/Quality


West Hartford, CT, US, 06110-1328

Business Unit:  Systems and Support
Function:  Quality

Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.

Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.



Triumph Engine Control Systems is a leading independent aerospace fuel system supplier for the commercial, military, helicopter and business jet markets. Based in West Hartford, CT, Triumph employs approximately 550 employees. The Company’s key products and services include electronic engine controls, fuel metering units and main fuel pumps for both the OE and aftermarket / spares end markets.


The incumbent will directly supervise 20+ quality/inspection employees working in the union manufacturing environment. The Team Lead will schedule shift production work and hold the staff accountable for meeting deliverables while maintaining 100% product quality and ensuring a safe working environment. The Team Lead is responsible for supporting the effective implementation of the Business’s Quality Management System (QMS) within the local organizational unit. This role is the functional management representative responsible for compliance of products and processes used by the organizational unit internally (& possibly externally) in the production of aerospace products. This role will be the Voice of the Customer advocate within the Company.



Supervises the daily activities of the functional Quality organization ensuring adequate resources are in in place to ensure compliance and cross training initiatives are happening to maximize the Quality staff. Interface with operations staff on Quality matters.  Provide guidance and training on advance inspection methods and operation of Coordinate Measuring Machine (CMM). The Team Lead will also be responsible to:


  • Hire, interview, train, schedule, plan, assign and direct work.
  • Address employee issues, takes appropriate action, rewarding and disciplining employees in accordance with Company policy.
  • Troubleshoot and resolve problems.
  • Develop, recommend, and implement measures to improve product quality.
  • Lead deparment initiatives to implement Continuous Improvements/Lean initiatives and quality improvements.
  • Developing Root Cause and Corrective Action improvements to our processes.
  • Drive a work environment of Increasing Safety Awareness, and supervise departmental Health & Safety Risk Assessments. 


The Supervisor provides Quality leadership / guidance on relevant QMS matters as well as product compliance to the organization. Must possess the ability to properly balance good compliance practices with other business initiatives to avoid conflict and allow all objectives of the business to be satisfied. This role is the advocate for the VOC (voice of the customer), ensuring customer requirements are realized throughout the life cycle of the products and processes used within their organizational unit from development through product realization and support while in service.


In addition to the key responsibilities outlined above, the successful candidate will have the following knowledge, skills, and abilities.


  • Bachelor’s degree in operations, engineering, business, or a technical field required.
  • Minimum of 5 years of experience in a manufacturing environment. Experience may be substituted in lieu of education.
  • Previous supervisor experience in a manufacturing facility is a requirement; union leadership experience is a plus.
  • Functional Quality experience is desired.  Programming and Operation of CMM strongly desired.
  • Experience working with a QMS and application of measurement, analysis & CI tools.
  • Demonstrated problem solving skills, RCCA.
  • Strong business acumen coupled with mental aptitude and motivation to learn.
  • Demonstrate initiative and advanced interpersonal skills in team problem solving situations, relationship building and aligning with business goals.
  • CQE, CMfgE, AS9100 Lead Assessor, Lean Practitioner, CQM/OE, PMP, Green belt,
  • Familiarity with export controls regulations (ITAR/EAR) is a plus.
  • Good interpersonal skills at all levels of the organization.
  • Strong technical & analytical skills.
  • Ability to multi-task and support Operations, (schedule, CI activities, etc.) while maintaining compliance to Quality requirements.
  • Ability to work independently without significant oversight.
  • Ability to balance multiple and sometimes conflicting business objectives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Please contact us if you require assistance in applying for Triumph Group and we will provide reasonable accommodations via HRDepartment@triumphgroup.com. If you’d like more information on your EEO rights under the law, please click here