NPI Program Manager

Location: 

West Hartford, CT, US, 06110-1328

Business Unit:  Systems and Support
Function:  Engineering

TRIUMPH designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, TRIUMPH is committed to quality, service and meeting the specialized needs of each customer.

TRIUMPH participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

We are rapidly growing and looking for people who feel rewarded by innovation, career growth, and making an impact all while working with state-of-the-art equipment on cutting-edge projects. If you're ready to be challenged, inspired, and supported as you pursue your professional best, we hope you'll explore a future with TRIUMPH. 

Position

We have an exciting opportunity for a NPI Program Manager to join our West Hartford, CT team. The Program Manager is accountable for the planning, directing, and execution of programs, including full life cycle management of products per assigned Customer Accounts.

Responsibilities

The Program manager is responsible for overall customer account management and serves in a critical customer-facing role; tasks and activities can include: 

 

•Lead assigned cross-functional Integrated Program Team (IPT) including operations, engineering, test, quality, purchasing, and manufacturing to ensure proactive focus on program requirements, quality, deliveries, and customer satisfaction.
•Coordinate/lead multiple projects of med-high complexity and risk or projects with multiple sub-projects. 
•Drive relevant project and project status communications; Monitor progress through project reviews.
•Execute, monitor and control the schedule, cost deliverables, risk management and scope to meet stakeholder expectations.
•Work with functional managers and department heads to allocate resources to the project team.
•Proactively manages for resource conflicts and constraints.
•Leverage the use of the Triumph Product Development process to support New Product Introductions.
•Operates across the enterprise to resolve elevated issues internally and with the customer, working to ensure removal of roadblocks to success.
•Coordinates with Business Development and Contracts Administration to act as the primary leads for customer contact, improving the customer relationship and working with them for additional and follow-on business.
•Presents and represents program status to customer and Triumph senior leadership.
•Participate in strategic planning/financial planning processes.
•Accountable for scope change management within the project. Responsible for orchestrating response to customer scope changes in collaboration with Business Development and the project team.
•Lead or support continuous improvement initiatives, including Kaizen events.
•Participate in and support new business development activities, including customer meetings, technology roadmaps, and proposals. 

 

Desired Interpersonal Skills: 
•Ability to lead a cross-functional team, providing guidance, support, and coaching to employees
•Ability to organize and prioritize multiple tasks
•Strong interpersonal skills with ability to interface with an organization at all levels
•Demonstrated work ethic
•Ability to take the initiative to become involved in activities to help resolve problems and make improvements
•Excellent oral and written communication skills
•Be able to negotiate face to face or with a group
•Understand and influence stakeholders – see the big picture
•Have a good understanding of risks to be taken or not 
•Challenge preconceived ideas
•Excellent in building sustainable relationships

Qualifications

•Bachelor’s degree required; degree in Engineering or another technical field preferred.
•7 years of related Program/Project management experience is required. Experience in an aerospace, defense or other engineering/manufacturing industry is preferred. 
•Must have good command of project management methodologies (e.g. PMI-PMBOK or equivalent). PMP or equivalent certification is preferred.
•Demonstrates a commitment to Quality, specifically Six Sigma, Lean and continuous improvement philosophies.
•Proficiency with MS-Project program scheduling/resource allocation planning tools is essential.  
•Strong business acumen coupled with aptitude and motivation to learn new functions and expand areas of expertise. 
•Effective strategic, long-term and planning thought processes.
•Manage all major issues in primary practice areas with minimal supervision. 
•Comfortable in giving presentations to senior leadership.
•Focused on customer needs, builds and maintains trust in relationship.
•Ability to travel both domestically and internationally, as required.

Benefits

•Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options)
•Healthcare spending accounts
•Paid parental leave
•Paid/flexible time off in addition to paid company holidays
•401(k) with company match
•Employee Stock Purchase Plan
•Disability and life insurance
•Incentives and performance-based rewards
•Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity

Our Vision:

As one team, we enable the safety and prosperity of the world.

Our Mission:

We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.

Our Values:

  1. Integrity – Do the right thing for our stakeholders.  We value safety, diversity, and respect.
  2. Teamwork – Win as One team-one company.  Solicit help and assist others.
  3. Continuous Improvement – Pursue zero defect quality.  Attack problems and relentlessly raise the bar.
  4. Innovation – Passion for growing the business.  Lead through ingenuity and entrepreneurship.
  5. Act with Velocity – Partner, anticipate and communicate.  Proactively solve problems.

 

Code of Conduct:

To perform the job successfully, an individual should demonstrate the TRIUMPH behaviors captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes.  All employees are expected to represent the values and maintain the standards contained in TRIUMPH’s Code of Conduct.

Environmental, Health, and Safety (EHS):

Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.

Additional Information:

Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Pursuant to International Traffic Arms Regulations (“ITAR”) and the Export Administration Regulations (“EAR”), applicants for SELECT US positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

U.S. applicants must be legally authorized to work in the United States without company sponsorship.

Please contact us if you require assistance in applying for TRIUMPH and we will provide reasonable accommodations via HRDepartment@triumphgroup.com.