Engineer, Quality 2
West Hartford, CT, US, 06110-1328
Based in West Hartford, CT, Triumph Systems, Electronics and Controls is a leading independent aerospace system supplier for the commercial and military helicopter and business jet markets and employs approximately 500 employees. The Company’s key products and services include electronic engine controls, fuel metering units, main fuel pumps and environmental control systems for both the OE and aftermarket/spares end markets.
Responsibilities
Salary Range: $75,000 - $112,000 - based on skill level and experience
The Quality Team Lead is responsible to meet and exceed safety, quality, production, and delivery metrics in a production environment. The incumbent will directly supervise 5+ quality employees working the in union manufacturing environment. The Leader will schedule shift production work and hold the staff accountable for meeting production deliverables while maintaining 100% product quality and ensuring a safe working environment. This Leader will also manage the calibration service provider located on site.
Essential Duties and Responsibilities:
The successful candidate will be a dynamic multitasking team player with solid experience with aerospace assembly and test practices, small volume mixed model production, machining components, contract bargaining agreement personnel management, lean manufacturing, process flow optimization, and strong communication skills. Responsibilities include:
- Hire, interview, train, schedule, plan, assign, and direct work.
- Address employee issues, takes appropriate action, rewarding and disciplining employees in accordance with Company policy.
- Supervise the union employees in the calibration area. Planning, organizing and monitoring calibration assignments. Coordinate the following: Training of technical staff, work flow / priority management, monitor employee performance and attendance. Additional responsibilities would be supervising the Inspectors across the business as required to support the Quality Team
- Ensure QMS, ISO 10012 and AS9100 compliance are maintained
- Manage outside calibration suppliers with respect to costs, quality and delivery requirements
- Manage the calibration database and adherence to the specifications and requirements for the industry standards
- Troubleshoot, and resolve problems, analyze workload, establish calibration time estimates, and create production schedules that meet internal and external needs and demands.
- Interface with engineering for technical resolutions for calibration tolerances and failures.
- Establish and/or adjust work procedures to meet budgets, schedules and On-time Delivery expectations.
- Interpret specifications, process instructions, blue prints, and work orders to assist calibration employees with their assigned duties.
- Plan and coordinate the flow of materials through the calibration department to respond to production demands. Direct staff in adjusting machines and equipment to meet quality and production specifications.
- Review gage failures rates and manage the significantly out of tolerance (SOOT) requirements
- Develop, recommend, and implement measures to improve production methods, equipment performance, and product quality.
- Lead department initiatives to implement Continuous Improvements/Lean initiatives and quality improvements. Demonstrate effective use of Lean and Six Sigma tools.
- Develop and implement effective training programs to improve production employee skill sets.
- Drive a work environment of Increasing Safety Awareness and supervise departmental Health & Safety Risk Assessments.
- Additional Quality duties/tasks may be assigned.
Qualifications
- Bachelor’s degree in engineering, quality, operations, or a technical field preferred.
- Minimum of 5 years of experience in a calibration/inspection environment, union leadership experience is a plus
- Minimum of 5 years of experience managing the calibration of mechanical gages, gages on test stands and the systems involvement with our special processes such as heat treatment.
- Strong business acumen coupled with mental aptitude and motivation to learn.
- Demonstrate initiative and advanced interpersonal skills in team problem solving situations, relationship building and aligning with business goals.
- MS Office equivalent, Project Management tools experience is a plus.
- Familiarity with NADCAP requirements and export controls regulations (ITAR/EAR) is a plus.
- Must be authorized to work in the U.S. without sponsorship.
Desired Knowledge, Skills & Abilities: The following knowledge, skills or abilities are not required, but are highly desired to perform the team leader job function.
- MS Office or equivalent.
- Ability and willingness to travel
- Lean Practitioner certification and experience at reducing waste.
- Six Sigma certification and/or experience with Statistical process Control (SPC).
- Knowledge of machining and special processes procedures.
- Multi-lingual language skills.
Benefits:
- Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options)
- Healthcare spending accounts
- Paid parental leave
- Paid/flexible time off in addition to paid company holidays
- 401(k) with company match
- Disability and life insurance
- Incentives and performance-based rewards
- Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity
Work Environment and Physical Demands:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms: stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.