Share this Job

Director, General Manager


West Hartford, CT, US, 06110-1328

Business Unit:  Systems and Support
Function:  Business Management

Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.

Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

Job Summary

Triumph Group, Inc. has an opening for a General Manager in its West Hartford, Connecticut location.   This position will report to the Operating Company President who is also located in West Hartford, CT.

The General Manager will be responsible for leading an organization of approximately 550+ employees, which includes a union-represented workforce.  The GM will be supported by a matrixed staff of site dedicated resources in operations, supply chain, quality, finance, and human resources. Peers to this role include several General Managers across the various operating companies. 

This position will be responsible for setting the overall tone and culture of the West Hartford, CT facility consistent with the Values, Code of Business Conduct and the Triumph Operating System.  This role will provide overall direction, leadership and oversight to the management team and workforce within the business, with a goal of generating maximum profitability and customer satisfaction. The GM is responsible for the successful execution of programs, formulating and implementing winning strategies, balancing risk and maximizing the strength of the combined functional staffs.


•    Develop and execute annual and long-term strategic business plans, policies and procedures which fulfill the growth and financial return objectives of the company. 
•    Accountable for the day-to-day decisions that directly impact the quality, efficiency, and profitability of the overall site.
•    Ensure that on time delivery and quality of products is consistent with customer requirements thus driving positive customer relationships. 
•    Lead the development of annual fiscal year business plans, objectives, and initiatives to ensure successful site performance and growth. Ensure specific goals, actions and initiatives get implemented and worked with favorable results. 
•    Ensure the integrity of the Site Quality Management System is maintained and followed by all employees, maintaining all necessary site qualifications and certifications. 
•    Review, maintain, control, implement corrective action and regularly report on the financial progress of the plant within the assigned group to maintain profit plan expectations and insure incremental / decremental performance.
•    Ensure compliance with all government, financial, environmental, and labor regulations is required.
•    Support the business mission and vision of “One Triumph” by modeling desired behaviors, communicating, and reinforcing key messages through daily activities and interactions. 
•    Serve as the face to external and internal customers including but not limited to company stakeholders, customers, suppliers, regulatory agencies, community members and state/local authorities. 
•    Foster an environment of employee engagement. Manage communication to/from employees and continuously focus on engaging the workforce, develop training plans, promote positive employee relations, ensure fair problem-solving processes, and implement performance management systems. 
•    Attracts, selects, develops, trains, coaches, appraises and motivates managers and other personnel for key staff positions. 



Minimum Qualifications:

•    Bachelor’s degree required, preferably in business, engineering or operations.
•    Minimum of 10 years’ progressive program management and/or operations leadership experience in required.  Experience working in a union environment is preferred. 
•    Minimum of 5 years of experience in the aerospace industry.
•    Minimum of 5 years of experience managing people. 
•    Legally authorized to work in the United States without company sponsorship on a continual and on-going basis.

Preferred Qualifications:
•    Master’s degree or MBA
•    Minimum of 7 years of experience in the aerospace industry 
•    Minimum of 7 years of experience managing people. 
•    Minimum of 1 year of experience working in a union environment.


Position Criteria

  • Demonstrated success in total profit and loss leadership of an aerospace manufacturing business is required; must include ownership of all relevant business functions.
  • Demonstrable working knowledge and understanding of lean manufacturing and continuous improvement and their importance of driving cycle time and cost out of products produced is required.
  • Experience and success in nurturing, growing and strengthening customer and supplier relationships based on strategic management, a bias for action and a track record of results is required.
  • Demonstrated ability to apply logic to a wide range of abstract and practical problems faced in the context of business, and to problem solve for positive outcomes is required.
  • Proven experience building dynamic, successful, high performing teams, understanding how to motivate and inspire others is required.
  • Demonstrated track record of establishing and leading a culture focused on achieving results through sound judgement, positive employee relations and empowerment and pride in performance is required.
  • Experience leading as a change agent with the ability to build trust, influence and communicate at all levels of an organization is required.
  • Proven ability to collaborate broadly across all levels of the organization to achieve results with cross-functional teams is required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Please be aware that the Company requires all employees to be vaccinated for COVID-19.  This position will require the successful candidate to obtain OR show proof of a vaccination.  The Company is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Please contact us if you require assistance in applying for Triumph Group and we will provide reasonable accommodations via HRDepartment@triumphgroup.com. If you’d like more information on your EEO rights under the law, please click here