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Manager, Operations Support


Valencia, CA, US, 91355

Business Unit:  Systems and Support
Function:  Operations

Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.

Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

Manager, Operations Support - R&O and A&T

The Manager, Operations Support will manage the Repair & Overhaul and Assembly &Test activities, creation and validation of new product introductions, provide leadership, and work with the all functional leaders, such production Control, on the deployment of newer technologies, with a relentless focus on continual improvement. This role shall manage employees, will be directly responsible for managing the day-to-day activities of the R&O and A&T departments to ensure the department is able to meet the daily established schedules, metrics, goals, and objectives. 


• Establishes work flow of products returned to Triumph for repair and overhaul.
• Sets priorities and work schedules for R&O and A&T organization to ensure the best overall use of time and personnel to meet established goals.
• Establishes performance goals of the R&O and A&T and ensures actions are taken to meet the company goals.
• Ensures Repair and Overhaul organization is fully compliant with all FAA regulatory requirements.
• Ensures all work performed meets requirements of applicable Component Maintenance Manual and/or customer requirements.
• Works with Procurement/Planning personnel to ensure Aftermarket Services inventory needs are met for meeting customer and company turn time requirements.
• Makes final decisions on repair and overhaul function when necessary.
• Supports Aftermarket Services Group objectives by performing special projects and other duties.
• Establishes Key Process Indicators and publishes daily, weekly, monthly metrics with action items for recovery and improvement.
• Develops staff for cross training and flexibility. Documents training and effectiveness.
• Monitors and corrects daily reporting for timekeeping.
• Effects employee Performance Development Reviews and establishes goals and objectives.
• Participates in internal audits and supports third party audits when required.
• Submits Engineering Change Requests for value engineering and advanced interface coherence.
• Possess the ability to troubleshoot and be proficient at the application of problem-solving tools, i.e. DMAIC, RCCA, PDCA, etc. 
• Be tenancies and relentless in the quest to do effective problem solving, the reduction of Scrap, and the optimization of process.
• Hold everyone people accountable through effective coaching and development.

  • Bachelor’s degree or equivalent experience.  
  • 8+ years’ of demonstrated leadership experience in a manufacturing environment.   
  • Aerospace industry and Six Sigma work experience a plus.
  • Must be a local candidate, willing to work weekends, 1st and 2nd shift may overlap.
  • Strong interpersonal, verbal, and written communication skills
  • Ability to prioritize and manage workload
  • Proficient in Microsoft applications including Outlook, Excel, PowerPoint, and Word.


ITAR Compliance Regulations

This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Please contact us if you require assistance in applying for Triumph Group and we will provide reasonable accommodations via HRDepartment@triumphgroup.com. If you’d like more information on your EEO rights under the law, please click here