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Associate Analyst, Operations Support

Location: 

Taylorsville, NC, US, 28681

Business Unit:  Aerospace Structures
Function:  Operations

TRIUMPH designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, TRIUMPH is committed to quality, service and meeting the specialized needs of each customer.

TRIUMPH participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

We are rapidly growing and looking for people who feel rewarded by innovation, career growth, and making an impact all while working with state-of-the-art equipment on cutting-edge projects. If you're ready to be challenged, inspired, and supported as you pursue your professional best, we hope you'll explore a future with TRIUMPH. 

Responsibilities

The Associate Operations Analyst supports daily operational functions to ensure efficient and compliant business practices. This role includes responsibilities in Environmental, Health & Safety (EHS), customer service, equipment calibration coordination, employee training, and meticulous record keeping.

Key Responsibilities:

•    EHS Compliance:

o    Support site compliance with Environmental, Health & Safety (EHS) regulations and internal standards
o    Assist with incident reporting, safety audits, compliance reporting, and corrective action tracking
o    Lead and participate in safety committee activities and EHS improvement initiatives
o    Ensure annual reporting requirements to the state are completed and submitted on time
o    Manage hazardous waste inventory and schedule disposals of waste streams in accordance with regulatory requirements 

•    Customer Service:

o    Provide timely support and communication to internal and external customers
o    Coordinate customer orders with planning and scheduling 
o    Provide customer quotes for pricing and lead time 
o    Monitor and address customer feedback to maintain good relationships with customer base 

•    Calibration Coordination:

o    Schedule and coordinate equipment calibration services with approved outside contractors
o    Ensure all calibration activities are completed on time and documented per company requirements
o    Maintain an up-to-date database of equipment status and certificates

•    Record Keeping & Documentation:

o    Maintain organized and accurate records for EHS, training, calibration, and operational metrics
o    Assist with document control and compliance audits as needed
o    Maintain work instructions and procedures as needed 

•    Employee Training:

o    Support the onboarding and continuous training process for employees
o    Track completion of required training modules and maintain related documentation
o    Coordinate with supervisors to ensure training needs are met across departments

Qualifications

Qualifications:


•    High school diploma required. Associate’s or Bachelor’s degree in Business, Operations, Safety, or a related field a plus
•    1–3 years of experience in operations, quality, EHS or administrative support roles
•    Familiarity with EHS standards, customer service practices, and calibration protocols a plus
•    Strong organizational and communication skills
•    Proficiency in Microsoft Office (Excel, Word, Outlook); experience with databases and ERP systems 

Our Vision:

As one team, we enable the safety and prosperity of the world.

Our Mission:

We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.

Our Values:

  1. Integrity – Do the right thing for our stakeholders.  We value safety, diversity, and respect.
  2. Teamwork – Win as One team-one company.  Solicit help and assist others.
  3. Continuous Improvement – Pursue zero defect quality.  Attack problems and relentlessly raise the bar.
  4. Innovation – Passion for growing the business.  Lead through ingenuity and entrepreneurship.
  5. Act with Velocity – Partner, anticipate and communicate.  Proactively solve problems.

 

Code of Conduct:

To perform the job successfully, an individual should demonstrate the TRIUMPH behaviors captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes.  All employees are expected to represent the values and maintain the standards contained in TRIUMPH’s Code of Conduct.

Environmental, Health, and Safety (EHS):

Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.

Additional Information:

Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

SELECT US positions require access to technology, materials, software or hardware that is controlled by US export laws including the International Traffic in Arms Regulations (“ITAR”) and the Export administration Regulations (“EAR”). In order to be eligible for applicable positions, you must be a US Person under ITAR or eligible for approval for a U.S. Government export license.  A US Person is a US Citizen, Lawful Permanent Resident, refugee or asylee. All inquires related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

U.S. applicants must be legally authorized to work in the United States without company sponsorship.

Please contact us if you require assistance in applying for TRIUMPH and we will provide reasonable accommodations via HRDepartment@triumphgroup.com.


Nearest Major Market: Hickory

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