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Desktop/IT Support

Location: 

Redmond, WA, US, 98053

Business Unit:  Systems and Support
Function:  Information Technology

Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.

Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

Responsibilities

System Analyst-Seattle, WA
Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems, and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So, whatever the part, component or complexity of assembly, Triumph Group is committed to quality, service and meeting the specialized needs of each customer.
 
Triumph Integrated Systems provides a full range of integrated solutions for aircraft manufactures around the globe. We partner with key manufacturers to produce crucial components, systems and subsystems required to help maintain a competitive and technological advantage. We provide design, development and support of internally designed components, subsystems and systems, as well as production of complex assemblies using external designs.  
 

We are looking for an experienced System Analyst who will provide operation support to the activities and resources required of computer operations and applications systems.  Setup and implement software to support scheduling, reports, report generation, and data backups. Troubleshoots and resolves problems associated with these environments. 

•    All roles specified in Systems Analyst plus the following.
•    Responsible for operating and other system software.
•    Responsible for upgrading the operating and system software and keeping patches current.
•    Familiarity with fundamental networking/distributed computing environment concepts
•    Ability to do minimal debugging and modification of programs
•    Execute the disaster recovery/back up procedures and archiving procedures.
•    Manage security for servers.
•    Responsible for performance tuning, capacity planning, database administration, and fault management.
•    Provide tier two support of the technical infrastructure.
•    Coordinating efforts with vendors if tier three support is required.
•    Responsible for ensuring high priority issues are resolved in a timely manner.
•    Responsible for keeping the environment up and running.
•    In many cases is responsible for identifying and reporting hardware problems.
•    Capable of writing purchase justifications.
•    Understands basic routing concepts.
•    Identify and track issues, risks, and action items.
•    Resolve and/or assist in resolving issues.
•    Review, prioritize, and research service requests.
•    Anticipate and resolve issues specific to the team.
•    Determine time estimates

Qualifications

4 year Bachelor’s Degree in IT a plus
•    4 years IT experience
•    Computer hardware
•    Troubleshooting
•    MS Office Suite
•    Windows OS
•    Network / LAN Topology
•    TCP / IP
•    Ability to learn and understand quickly
•    People and customer service skills
•    Potential for 5% travel domestic
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Please be aware that the Company requires all employees to be vaccinated for COVID-19.  This position will require the successful candidate to obtain OR show proof of a vaccination.  The Company is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Please contact us if you require assistance in applying for Triumph Group and we will provide reasonable accommodations via HRDepartment@triumphgroup.com. If you’d like more information on your EEO rights under the law, please click here


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue