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Senior Manager, Operations Support


Macomb, MI, US, 48042

Business Unit:  Systems and Support
Function:  Operations

Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.

Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

The Company

Triumph Gear Systems – Macomb is a world class manufacturer and supplier of complex gear assemblies, detail gears, and an array of components servicing the aerospace industry. We are deeply passionate about providing quality parts that exceed our customer expectations. We manufacture aerospace gearbox assemblies, complete helicopter transmissions, detail gears and housings utilizing the latest manufacturing technologies along with integrated product testing and assembly capabilities.  In the military and commercial marketplace for both fixed wing and rotary aircraft, we ensure a broad range of products and product support with a single point of contact on some of the world’s best-known civilian and military aircraft platforms.

Job Description

Reporting to the General Manager of the business, the Sr. Operations Manager has leadership responsibility for production, maintenance and EHS functions. The incumbent is to plan and execute daily production needs with high-performing teams, develop strategy and tactics to efficiently achieve aggressive customer schedules ahead.


  • Direct all Operations functions in 24x7 manufacturing environment including cross functional high-performance teams, maintenance and assembly
  • Drive safety, quality and on time delivery of products and services
  • Ensures that the department(s) has adequate resources to perform assigned tasks. Implements company policies and procedures
  • Establish performance goals and metrics for continuous improvement and performance measurement in support of Triumph Operating System initiatives
  • Create and distribute weekly performance reports on all aspects of plant operations including inventory, labor, and production to monitor performance against plant objectives.
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Provides strong leadership and timely, effective interface with in-house staff support teams (Facilities, Quality, Operations, Supply Chain, etc.) to achieve production goals
  • Initiates and coordinates major projects (e.g., installation of capital equipment, major repairs, etc.)
  • Participate in planning and/or decision making in matters concerning financial and operational problems, inventory control, plant policy and facility/maintenance issues and staffing
  • Hire, develop and evaluates staff through training, engagement and accountability initiatives


  • Bachelor's degree required
  • Aerospace industry experience and MBA preferred
  • Ten years of management experience in a manufacturing environment
  • Must be legally authorized to work in the United States on an ongoing basis without company sponsorship
  • Thorough knowledge of:
    • Applying Lean Manufacturing techniques and AS9100 principles
    • ERP use and working knowledge of Visual systems
  • P&L statements, cost analysis reports and labor utilization reports
  • Skill to:
    • Promote the company vision; communicating effectively to all levels of the organization and customers, both verbally and presentations
  • Plan strategically; to scope tasks and set goals and tactically execute the plan
  • Effective listen, coach/mentor, delegate & follow-through 
  • Six sigma or lean transformation experience is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Please contact us if you require assistance in applying for Triumph Group and we will provide reasonable accommodations via HRDepartment@triumphgroup.com. If you’d like more information on your EEO rights under the law, please click here

Nearest Major Market: Detroit