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Supervisor, Operations


Forest, OH, US, 45843

Business Unit:  Systems and Support
Function:  Operations

Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.

Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

Position Summary

With direct supervision, responsible for supervising and coordinating the activities of assigned 1st shift departments and bargaining unit employees.  Responsible for assuring that productivity, quality and safety standards are maintained.  Responsible for condition of equipment and securing maintenance services.  Coordinates with other Production Supervision, Production Planning, Process Engineering, Standards and Quality control to maintain workforce efficiencies, production schedules, quality of workmanship, etc.  

Responsible to transfer information to the following shift to achieve the production requirements of the respective departments.

Essential Functions

•    Develops, modifies, applies, and maintains quality/inspection standards and evaluation methods for products and processes.  Establishes quality systems and procedures, inspection plans, quality performance trends, statistical plans, cost estimates, and quality plans.  Ensures that project and/or process control documentation is compliant with requirements and/or contract.
•    Assesses quality performance (or cost-of-quality) using statistical and analytical methods. Devises and implements methods and procedures for inspecting, testing, and evaluating the precision, reliability, and accuracy of products, processes, and production equipment.  
•    Coordinates and guides technical evaluations, analysis, and related data acquisition processes to ensure division quality objectives are achieved.  
•    Plans, prepares, and monitors work progress, evaluates time standards and recommends corrective action throughout the assigned work area.  Coordinates the availability of manpower, materials and machinery required to meet delivery due dates.  Provides statistical information for quality improvements by determining and applying testing methods and criteria.  
•    Provides guidance toward solving work related problems and the application of acceptable performance and quality standards.  Establishes and maintains effective controls to assure accuracy and timely completion of assigned work projects.  
•    Trains and develops employees and evaluates work performance.  Recommends personnel action and applies performance management/ leadership techniques to assure positive employee relations.  Explains and supports company policies and procedures.  Complies with applicable negotiated labor agreements.
•    Establishes and maintains effective control to assure proper use in the operation of machinery, tools, and other company equipment when required.  Ensures area is maintained in a clean, orderly and safe condition.  Monitors, reports and resolves unsafe conditions.
•    Leads and motivates employees toward participation in product improvement and cycle time reduction programs.  Conducts effective department meetings on a regular basis.
•    Perform other related responsibilities as required.


Education and/or Experience 
•    Bachelors degree (BA) in Business Administration, Engineering or a related field, or an equivalent combination of education and experience which has provided both theoretical and practical knowledge in the field.  
•    Effective supervisory / leadership skills are required.


•    Fundamental knowledge of lean manufacturing/production principles and techniques.  General knowledge of aerospace industry or similar industry products and system requirements.  Knowledge of legal and regulatory requirements related to field.  
•    Ability to use standard business application software and/or specialized data analysis tools. 
•    Must demonstrate effective verbal, written, and interpersonal communication skills.   Must demonstrate ability to work effectively with others and be a participative team player
•    Mechanical aptitude to assist in problem solving process related issues
•    1st shift hours are required for this position and rotational support for weekend coverage

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Please contact us if you require assistance in applying for Triumph Group and we will provide reasonable accommodations via HRDepartment@triumphgroup.com. If you’d like more information on your EEO rights under the law, please click once here and another time here