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Infor Syteline Solutions Architect


Flintshire, GB, CH5 2NS Gloucester, GB, GL2 9QL

Business Unit:  Corporate
Function:  Information Technology

Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.

Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

Essential Duties and Responsibilities

•    Knowledge of Syteline ERP applications, business system processes and process improvement. 
•    Capable of following technical installation manuals and installing complex applications
•    Functional support of SyteLine ERP Application forms and end-user support.
•    Understand the business issues and workflow. Use this skill to support user/customer requests to improve internal systems through automation.  
•    Identify and gather necessary information from management team to ensure proper setup of codes. 
•    Assist in the development and maintenance of system policy and procedure documentation.
•    Assist in the development and implementation of security policies consistent with the needs of a growing business.
•    Project management skills.
•    Ability to install license keys and manage usage.
•    Ability to maintain master data record replication rules within multi-site ERP system.
•    40% travel (EMEA & APAC)
•    Other various duties as necessary or assigned. 



To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

Education and/or Experience BS in Business or Computer Science with a minimum of 5-10 years specific SyteLine ERP application experience, business systems processes, and business systems development, or the equivalent combination of education and experience. Requires excellent communication, analytical, facilitation and negotiation skills, data process modeling, knowledge of competition, industry happenings and knowledge of how the company is positioning itself is a plus. 

Language Skills Read, write and speak English fluently.

Computer Skills Crystal Reports, MS Office,

Certificates, Licenses, Registrations None

Skills and Abilities

•    Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.  
•    Communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the company. 
•    Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.
•    Excellent analytical and problem solving skills
•    Strong Microsoft Office Skills
•    Presentation, communication, analytical skills 
•    Project management Skills

 Business System Improvements
•    Improvements are defined as changes that increase productivity and efficiency, or changes that enable us to become/remain compliant to external regulatory requirements.
•    Work with the management team to identify opportunities for improvements to the existing business practices, processes and tools. 
•    Lead new IT initiatives and process improvements enabled by ERP or other software tools. 
•    Gather user requirements Assess/define departmental needs in the use of ERP and or other tools/systems to aid in the streamlining of the workflow and daily processes.

Training / User Support
•    Train employees and assist or undertake the writing of instructional procedures, user guides and systems documentation as needed.
•    Provide ongoing end-user support in both Finance and Manufacturing.
•    Personalized customer service skills
•    Support ERP software users both developing skills and ongoing training.
•    Be able to troubleshoot data and system usage problems. 
•    Help to identify corrective actions then support implementation of improved practices or systems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Please contact us if you require assistance in applying for Triumph Group and we will provide reasonable accommodations via HRDepartment@triumphgroup.com. If you’d like more information on your EEO rights under the law, please click here