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Dispatch Controller


Flintshire, GB, CH5 2NS

Business Unit:  Systems and Support
Function:  Operations

Triumph Group designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, Triumph is committed to quality, service and meeting the specialized needs of each customer.

Triumph participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

Position Summary

Reporting to Manufacturing Operations Manager & supporting the Program Managers, this role will involve critical eye for detail as well as various quality checks with regards to paperwork and product compliance. 

Controlling flow of work to meet both internal and customer deadlines.

Essential Duties and Responsibilities

•    Day to Day management of all dispatch requirements.
•    Make certain that cleanliness is maintained within all areas, utilising 5S principles.
•    Improve the process, using Continuous Improvement techniques
•    Proactively supporting management in the implementation of Company policies and procedures.
•    To communicate any issues identified to the Manufacturing Operations Manager and Production Planner.
•    Maintain stock integrity, always.
•    To ensure Customer Order Plan requirements are met.
•    To ensure high level of care and accuracy with pick operations.
•    To pick, check and pack customer orders to achieve agreed turn-around targets.
•    To adequately package all orders for safe delivery to customers.
•    Ensuring accurate documentation is maintained, always.
•    Maintain quality, batch control and traceability of all parts.
•    Ensuring all products dispatched meet quality requirements – both as a product and documentation
•    Liase with Program Managers, Operations & Logistics 
•    To efficiently handle, store, pick and rotate stock working within a team environment.
•    In conjunction with The Operations Manager, ensure that dispatch operation complies with current HSE legislation; carrying out re-evaluations, risk assessments and taking prompt action, including any necessary training, whenever appropriate
•    Completion of any work-related tasks, which would be deemed reasonable of this role.

Position Details

•    Based in Deeside
•    Initial Training to be received at Staverton
•    Hours of Employment: 37 hours a week, flexibility will be required to ensure delivery plans are achieved

Job Requirements, Desired Knowledge, Skills & Abilities

•    Must have good communication, administrative and organisational skills
•    Ability to multi-task
•    Conversant with MRP systems
•    Experience of using Microsoft Office applications, including Outlook, Word and Excel

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Please be aware that the Company requires all employees to be vaccinated for COVID-19.  This position will require the successful candidate to obtain OR show proof of a vaccination.  The Company is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Please contact us if you require assistance in applying for Triumph Group and we will provide reasonable accommodations via HRDepartment@triumphgroup.com. If you’d like more information on your EEO rights under the law, please click here