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Quality Manager I

Location: 

Clemmons, NC, US, 27012

Business Unit:  Systems and Support
Function:  Quality

TRIUMPH designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, TRIUMPH is committed to quality, service and meeting the specialized needs of each customer.

TRIUMPH participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

We are rapidly growing and looking for people who feel rewarded by innovation, career growth, and making an impact all while working with state-of-the-art equipment on cutting-edge projects. If you're ready to be challenged, inspired, and supported as you pursue your professional best, we hope you'll explore a future with TRIUMPH. 

Responsibilities

We are currently seeking a Quality Systems Manager for our Clemmons, NC location.  We are looking for a strong people-oriented process minded leader who can work with minimal direction, has strong interpersonal skills, and can successfully collaborate across organizations and functions.  This leader will also be self-motivated and have a strong passion for Quality.  

The Quality Systems Manager is responsible for all aspects of the Quality Management System (QMS) as well as regulatory and compliance requirements for the Clemmons’ site.
This role will require an individual who is comfortable in a highly paced, dynamic, and challenging environment.  Reporting to the OpCo Director, Quality, we are looking for a Quality Systems Manager who will coordinate and be responsible for ensuring the Quality Management System aligns with AS9100, FAA, and Customer requirements by utilizing a specialized combination of skills, knowledge, and abilities.  The Quality Systems Manager will also be responsible for the functional management of the Quality Systems and Supplier Quality Engineering teams.
Responsibilities
•    Responsible for the management of the Quality Management System in accordance with the AS9100 standard and FAA 14 CFR Part 21 regulations, including the Quality Assurance Manual, creating internal audit schedules, performing internal audits, training, and leading audit team members
•    Applies a strong knowledge of quality systems to develop and/or improve the systems and products necessary to ensure that the business attains its annual goals and meets internal, customer, and regulatory requirements
•    Liaison for all audits performed by external third-party sources, such as Customers, FAA, and Quality Registrar. Completing assessments, matrices and checklists for audit preparation
•    Manages supplier quality activities of supplied products and supplier quality issues throughout the facility
•    Responsible for the document control of all Quality System Management documents, including creating, revising, and maintaining procedures and forms for Quality 
•    Interact daily to foster strong working relationships across all departments to meet Quality Requirements and Key Process Indicators 
•    Responsible for handling the Corrective and Preventive Action process, for Corrective Action Reports (CARs) issued internally, by external sources, and those issued to suppliers, ensuring robust root cause corrective action  
•    Chair quality metrics monthly and present such information at regularly scheduled Corrective Action Board (CAB) meetings and Management Reviews to address trends, audit progress, corrective action results, Cost of Poor Quality (COPQ), DPMO, and continuous improvement activities
•    Ability to review and interpret customer contracts and flow-down requirements.  
•    Participation in APQP across the Triumph site and with suppliers.  Encouraging relevant departments to apply APQP principals during the development process, and while working with suppliers
•    Works closely with Operations in scrap and rework reduction ensuring robust corrective actions
•    Effectively communicate technical issues, solutions, and ideas to a diverse audience including customers, leadership, and cross-functional departments
•    Comply with all company policies and procedures, including safety requirements
•    Other duties as required

Qualifications

Qualifications
•    Minimum 5 years of management or leadership experience preferred
•    Minimum 2 years in a Quality Engineer role in aerospace manufacturing, complex manufacturing environment, or other highly regulated industry preferred
•    BS in a technical field preferred
•    5 years of quality manufacturing experience
•    Thorough understanding of AS9100 and FAA 14 CFR Part 21 requirements is highly preferred
•    Knowledge of GD&T and proficiency in blue-print reading
•    Ability to multitask and work under pressure
•    Project management skills
•    Ability to analyze data to use in sound decision making
•    Certification as a Certified Quality Engineer (CQE) or a Quality Auditor (CQA) a plus
•    Six Sigma and Lean experience a plus
•    Structured problem-solving tools (PFMEA, DOE, 5-why, etc.)
•    Experience and statistical analysis experience highly preferred
•    Skills with Microsoft Office applications (e.g. Excel, Word, PowerPoint); advanced skills with Excel a plus
•    Excellent communications skills and ability to organize and implement multiple concurrent tasks
•    Must be U.S. Person in compliance with U.S. ITAR regulations
 

 

Our Vision:

As one team, we enable the safety and prosperity of the world.

Our Mission:

We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.

Our Values:

  1. Integrity – Do the right thing for our stakeholders.  We value safety, diversity, and respect.
  2. Teamwork – Win as One team-one company.  Solicit help and assist others.
  3. Continuous Improvement – Pursue zero defect quality.  Attack problems and relentlessly raise the bar.
  4. Innovation – Passion for growing the business.  Lead through ingenuity and entrepreneurship.
  5. Act with Velocity – Partner, anticipate and communicate.  Proactively solve problems.

 

Code of Conduct:

To perform the job successfully, an individual should demonstrate the TRIUMPH behaviors captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes.  All employees are expected to represent the values and maintain the standards contained in TRIUMPH’s Code of Conduct.

Environmental, Health, and Safety (EHS):

Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.

Additional Information:

Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

SELECT US positions require access to technology, materials, software or hardware that is controlled by US export laws including the International Traffic in Arms Regulations (“ITAR”) and the Export administration Regulations (“EAR”). In order to be eligible for applicable positions, you must be a US Person under ITAR or eligible for approval for a U.S. Government export license.  A US Person is a US Citizen, Lawful Permanent Resident, refugee or asylee. All inquires related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

U.S. applicants must be legally authorized to work in the United States without company sponsorship.

Please contact us if you require assistance in applying for TRIUMPH and we will provide reasonable accommodations via HRDepartment@triumphgroup.com.


Nearest Major Market: Winston-Salem

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