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Program Management Coordinator

Location: 

Clemmons, NC, US, 27012

Business Unit:  Systems and Support
Function:  Contracts

TRIUMPH designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, TRIUMPH is committed to quality, service and meeting the specialized needs of each customer.

TRIUMPH participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

We are rapidly growing and looking for people who feel rewarded by innovation, career growth, and making an impact all while working with state-of-the-art equipment on cutting-edge projects. If you're ready to be challenged, inspired, and supported as you pursue your professional best, we hope you'll explore a future with TRIUMPH. 

Responsibilities

* Relocation not provided for this role* 

Position Profile: Contracts Administrator
Triumph Title: Contracts Administrator 1
FLSA: Exempt
Reports to: Director of Program Management

Summary:
With minimal oversight conducts contract administration and customer account support activities for the Program Management team. 

Essential Functions:

  • Collaborates with Program Managers to ensure contract integrity is maintained and followed, by creating open order reports and ensuring Program Managers are up to date on all upcoming shipments. 
  • Utilizes customer portals to pull customer purchase orders for the program managers and is responsible for entering approved Sales Orders and Purchase Orders into the ERP system to drive production. 
  • Is responsible for the creation and generation of shipping documentation to ensure timely shipment of domestic and international products. Ensures prompt communication with customers and coordination with internal International Trade Compliance stakeholders for international shipments.
  • Full ownership of all production returns. Contracts Admins work interdepartmentally with Operations and Quality departments to prepare estimates of materials, equipment, production costs, performance requirements, and delivery schedules. In order to provide quotes to customers and ensure completeness and accuracy per the agreed upon contract for product returned for warranty and/or repairs. 
  • Serves as secondary and occasional primary point of conduct between the customer and Triumph to ensure consistent support in relation to our contract fulfillment obligations. 
  • Assists in developing shop priorities based on customer requirements by effectively coordinating with the planning and manufacturing departments.
  • Coordinates with interdisciplinary teams to proactively assist in resolving customer issues in conjunction with or on behalf of Program Managers. 
  • Contributes to continuous improvement projects to better support customer demands and requirements.  
  • Contributes to team effort by maintaining a positive outlook. 
  • Complies with all company policies and procedures, including safety requirements.
  • Other duties as assigned to ensure customer needs are met. 
     

Qualifications

Competencies:
Read, understand, and effectively write English
Effective verbal and written communication in English
Effective time management. 
Effective problem-solving skills
Microsoft Office proficiency  
Decision making ability 
Excellent customer service skills

Supervisory Responsibility:
The Contracts Administrator role has no supervisory responsibilities

Required education, certification, and experience:
Bachelor’s degree in Business or related field or the equivalent years of experience and education.
Two (2) to five (5) years’ experience in a business, contract administration role, aerospace, or defense contract administration role

Physical Demands:
May require lifting, pulling, and carrying up twenty (20) pounds
Standing up to eight (8) hours per day, sitting up to eight (8) hours per day, or combination of sitting and standing. 

Travel:
No travel required. 

Work Authorization:
Must meet all ITAR regulatory requirements

AAP/EEO Statement:
An Equal Opportunity Employer Minorities/ Women/Disabled/ Veterans 

Other Duties:
The job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 


 

Our Vision:

As one team, we enable the safety and prosperity of the world.

Our Mission:

We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.

Our Values:

  1. Integrity – Do the right thing for our stakeholders.  We value safety, diversity, and respect.
  2. Teamwork – Win as One team-one company.  Solicit help and assist others.
  3. Continuous Improvement – Pursue zero defect quality.  Attack problems and relentlessly raise the bar.
  4. Innovation – Passion for growing the business.  Lead through ingenuity and entrepreneurship.
  5. Act with Velocity – Partner, anticipate and communicate.  Proactively solve problems.

 

Code of Conduct:

To perform the job successfully, an individual should demonstrate the TRIUMPH behaviors captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes.  All employees are expected to represent the values and maintain the standards contained in TRIUMPH’s Code of Conduct.

Environmental, Health, and Safety (EHS):

Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.

Additional Information:

Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

SELECT US positions require access to technology, materials, software or hardware that is controlled by US export laws including the International Traffic in Arms Regulations (“ITAR”) and the Export administration Regulations (“EAR”). In order to be eligible for applicable positions, you must be a US Person under ITAR or eligible for approval for a U.S. Government export license.  A US Person is a US Citizen, Lawful Permanent Resident, refugee or asylee. All inquires related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

U.S. applicants must be legally authorized to work in the United States without company sponsorship.

Please contact us if you require assistance in applying for TRIUMPH and we will provide reasonable accommodations via HRDepartment@triumphgroup.com.


Nearest Major Market: Winston-Salem

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